Welcome back, Aspect team.
We’re currently at
6%
of our $20M goal and we’re on track to hit
198%
by the end of the year. Last month we added
154K agent licenses
for a grand total of
4M.

Rolling 12-month forecast

Predicted performance over the next twelve months

39M
Total 2025 Forecast

Agent license growth

Monthly increase in WEM licenses

Growth

Agent License Count

Total number of active WEM licenses

4M

Weekly bookings ARR

ARR won on a weekly basis

Actual
Target
350k-400k
193k
won the week of 3/31

Time to revenue

Weeks between contract signing and revenue generation

Actual
Target
8-12 weeks
TBD
weeks
OKRs

Objectives & Key Results

2025
1

Enter the mid-market

Achieve 51% New Logo nARR and 49% Install Base nARR

  • Drive uplift on all Q2+ renewals and migrations for 100% cloud customers

  • Achieve 5% revenue expansion for public cloud customers

  • Focus new logo efforts on entering the mid-market, selling WFM + WFX at $40 per seat

2

Speed up to speed up

Deliver prioritized 2025 roadmap features by Q2 2025

  • Define 5-10 PRDs by Jan 31

  • Transition and enable 42 WFX engineers into high-priority projects by Jan 31

  • Offers accepted for 20 high-priority headcount by end of Feb to scale agile delivery capacity

3

Align around OKRs

Become an objective & key result-centric organization

  • Define 100% of departmental OKRs by Jan 24

  • Ensure 80% of weeks feature visible departmental and organizational progress updates

  • Have 75% of departmental leads actively reference OKRs in 5+ team discussions per week

  • Train 80% of employees on OKR fundamentals by March 15th

Last updated
Apr 8, 2025